Shipping Policy

International Shipping

 

  • Prices are shown in Ghanaian Cedis. For conversion, we recommend using a currency converter.
  • Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.
  • All our orders use "Express Shipping", orders will be shipped by our carrier DHL. Typical transit time will be 2-4 business days.
  • Shipping costs will be calculated automatically at checkout. (They may be subject to change from time to time).
  • Delivery cost remains the same for items up to weight 2kg.

 

**Some brands may not be shipped to certain destinations due to manufacturer and country restrictions. If you have selected an item that cannot be shipped internationally we will inform you in the checkout process. 

 

Domestic Shipping

 

  • Domestic shipping will be done within 1-2 business days.

**If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. However, we endeavor to have your order delivered the next business day (from the day the order was made). If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

***Currently we do not accept returns***

 

 

Country/Region

Estimated Delivery Time

West Africa

2 business days

Africa & North Africa

3 business days

Great Britain

2 business days

Europe

3 business days

USA, Canada & Mexico

3 business days

Asia, Middle East & Australia

4 business days

Rest of the World

4 business days

 

 

*CREDIT/DEBIT CARDS WILL BE CHARGED AT THE TIME OF PURCHASE*

 

If you have any questions please contact us Monday through Friday at +233 (0) 55 958 2872 or via email at hello@hvafrica.com.